Support

We're happy to help.

Email us anytime at support@covershot.zertyn.com and we'll get back to you. If you're reporting a problem with a specific result, please include the date and the pack you chose so we can look into it.

How does Covershot work?

Pick a photo, choose an enhancement or a photoshoot pack, and Covershot uses AI to generate enhanced versions you can preview, unlock, save, and share.

Do I need an account?

No. Covershot has no accounts and no logins. Your subscription is tied to an anonymous identifier on your device.

Is it free?

You can try Covershot without paying: non-subscribers get a limited number of low-resolution, watermarked previews. A subscription unlocks full-resolution results and an AI generation allowance per renewal period. Exact prices and any free trial are shown in the app before purchase.

How do I cancel or manage my subscription?

Open Settings → [your name] → Subscriptions on your iPhone, select Covershot, and choose to cancel or change your plan. Cancellation takes effect at the end of the current billing period.

I reinstalled or got a new device. How do I get my subscription back?

Open Covershot, go to Settings, and tap Restore Purchases.

What happens to my photos?

Your photo is sent securely to Google Gemini to create your shots. Uploads are deleted from our servers within 1 hour, and generated results within 24 hours. Shots you save live only on your device. See our Privacy Policy for details.

My results disappeared.

Generated results stay on our servers for a maximum of 24 hours and are then deleted automatically. Save the shots you want to keep to your device within that window — expired results cannot be recovered, but you can always run a new shoot.

I got an unexpected or inappropriate result.

Please email support@covershot.zertyn.com (or use "Report a problem" in the app's Settings) and we'll review it.